Propra

Here's a round up of some exciting updates and new features that were rolled out this past year.

2023 New Feature Roundup

Using the Collections Table

Using Announcements

Creating a New Lease

Removing a Resident From a Lease

Managing & Editing a Lease

How to Add an Owner in Propra

Adding a Resident to an Existing Lease

Deleting an Owner(s)

Adding a One Time Charge

Moving an owner out of a unit

Resident Portal Sign-up instructions

Understanding the Resident Portal

Locating Insurance Information

Deactivated Owner in Propra

Shared Owner Access

Changing a Tenant or Owner's Email in the Portal

Adding a New Condo Unit

Moving an Owner into a Unit

Adding multiple email addresses for a resident

Updating Condo Fees for All Units in a Property

Adding other monthly fees on a condo unit

Add a new user

How to set user permissions

Updating Your Account Information

How to Enable Notifications in the Managers Web Application

Reset a User's Password

Using Teams

Lease and Unit Settings

Getting Started with Requests

Check out this article if an owner has trouble Signing-up or Can’t Log in:

Owner Sign-Up & Login Help

Here is how to easily change a tenant or owner's email on Propra as a property manager.

How to Change a Tenant or Owner’s Email

Here's how to Add a Pet or Vehicle to a Lease on Propra

Adding a Pet or Vehicle to a Lease on Propra

Improved Communication with Announcement Replies on Propra

Announcement Replies

Here is how to easily update Preferred Payment Methods on Propra

Updating Preferred Payment Methods

How to Add or Update Tenant/Owner Contact Information on Propra

Updating Tenant/Owner Contact Information

How to send the Welcome email to a tenant

Sending the Tenant Welcome Email

Need to update a lease’s move-in or move-out dates? Follow these simple steps on Propra:

How to Edit Lease Dates

Manage your notifications for requests, accounting, campaigns, autopay, inspections, leases , insurance, and announcements.

Managing Notifications

Here is an explanation on the Difference Between propra.app and propra.io

What's the Difference Between propra.app and propra.io?

How to edit condo fees on Propra if the button is greyed out

Why Is "Update Condo Fees" Greyed Out?

Here is an overview of what the Propra resident portal looks like for owners.

Owners: Getting to Know the Propra Resident Portal

Where to save documents for tenants, owners, units, properties, leases, and insurance.

Saving Documents

Forms

Security Deposits and Last Month’s Rent: Rules by Province in Canada

Karyn Millar

Wyatt Rogi

General

Updating Attributes for All Units

Adding a New Property and Unit

Here’s how to add a unit to a property.

Adding a New Unit

Increase rents based on last increase date

Rent Increases

Adding a New Lease

A lease may need to be terminated before the lease end date if a tenant moves out early or is evicted.

Terminating a Lease

Creating Pro-rated Rent Invoices

Deactivating Properties

How to Add and Assign Parking Stalls

How to Add and Assign Storage Units

How to Add and Assign Keys

Create a floor plan and assign them to units on your properties to improve

Creating a Floor Plan

Adding a Rent Incentive

Here is how to view vacant units for previous months on Propra

View Vacancies for Previous Months

Here is how to View Vacant Units from Previous Months on Propra using the Rent Comparison Report

How to View Vacant Units from Previous Months

How to View Your Vacancies or Lease Expiries

Adding a common area to a property such as a Laundry Room or Events Room

How to Add a Common Area

I want to add an additional tenant or dependent onto the unit or lease

How do I add an additional tenant?

How to change the lease to be month to month

Changing a lease to be month to month

How to Set Up 1- and 2-Building Properties on Propra

Setting Up 1- and 2-Building Properties

Here is how to Set Up a Two-Unit Rental House on Propra

Setting Up a Two-Unit Rental House

Here is how to Set Up Multi-Unit Rental Properties on Propra

Setting Up Multi-Unit Rental Properties

Her is how to Set Up a Rental Apartment on Propra

Setting Up a Rental Apartment

When a lease has expired before you could renew

How to Renew an expired lease

Here is how to Set Up a Condo Property on Propra

Setting up a Condo Property

Properties and Units

Find answers and get help from Intercom Support and Community Experts

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.