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Reset a User's Password
Reset a User's Password
Karyn Millar avatar
Written by Karyn Millar
Updated over a week ago

If a user needs their account password reset and is unable to use "Forgot Password" because it was a temporary password, any Admin user can recreate the account by following these steps:

  1. Click on Account in the left-hand menu under Settings.

  2. Click the toggle in the Enabled column to disable the user.

  3. In the 3-dot (kebab) menu, select Delete.

  4. Click Add User to restore the user's account. A new temporary password will be sent to their email address.

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