Propra

Security Deposits and Last Month’s Rent: Rules by Province in Canada

Here is how to easily update Preferred Payment Methods on Propra

Updating Preferred Payment Methods

When you are taking over the accounting in Propra and need to audit or redo the previous accountants work.

Step-by-step guide — taking over another person’s property accounting

Here are some steps and places to check when investigating a transaction.

How to Investigate a Transaction in Your Account

Monthly accounting workflows in Propra for rentals, condos/strata, commercial, and admin accounting.

Monthly Accounting Tasks in Propra: A Complete Guide by Portfolio Type

When you need to give your owner a payment

How to Credit an Owner

How to complete a bank reconciliation in Propra

Account Reconciliation

AutoCapture is Propra's AI-powered data capture tool. It reads invoices, e-transfer emails, and bank statements to eliminate manual entry — creating bills, deposits, and matched transactions ready for your approval…

AutoCapture — Overview

Save time on repetitive accounting tasks by using recurring entries. This guide explains what they are, when to use them, and how to set up and manage recurring invoices, bills,…

Recurring Entries

Discover how Propra simplifies property management accounting with built-in provincial compliance, automated deposits and taxes, and property-level financial tracking using a single chart of accounts.

How Accounting Works in Propra

This article explains why your own business may appear as an owner on transactions in Propra, how the system assigns owners by default, and what it means for accounting records…

Why Is My Own Business Showing as an Owner on a Property?

Learn how to use the Tasks page in Propra to complete accounting workflows, find tasks quickly, and understand each task available across Accounts Payable, Receivable, General Ledger, and Taxes.

Tasks

This section helps you understand when you would actually use each task in real workflows.

Tasks Page – When to Use Each Task

Learn how to use the Manager Inbox in Propra Enterprise to send messages, respond to RFIs, manage notifications, and track message statuses with the accounting team.

Manager Inbox (Enterprise)

Learn how to pin accounting tasks and reports in Propra for quick access, streamlined monthly workflows, improved organization, and consistent internal accounting processes.

Pinning Tasks and Reports

What is Double-Entry Accounting?

Browse step-by-step accounting help articles for common Propra accounting tasks, including journal entries, owner draws, bill payments, refunds, reconciliations, trust accounting, admin accounting, and more.

Accounting Tasks

Learn how to use the Receivables tab in Propra to manage invoices, credits, and Autopay collections. Covers filtering, searching, sorting, exporting, applying credits, processing payments, and posting payments or credits.

Receivables

Property Management vs Administrative Accounting

Learn how to use the Approvals tab in Propra to review and approve charges, deposits, AutoPay payments, AutoPay deposits, and scans. Manage invoice approvals, upload scans by app or email,…

Scans and Approvals

Explore Propra Accounting tabs including Tasks, Accounts, Receivables, Payables, Approvals, Reports as well as additional accounting tasks and more accounting articles.

Accounting

Learn how to create Bank Groups in Propra for account reconciliation, organize properties and owners, and prepare operating accounts for accurate property management accounting.

Bank Group

Learn how GST filing frequency works in Propra, including where to configure GST/HST settings, the difference between filing dates and posting dates, and how monthly, quarterly, yearly, self-remitted, and non-remitted…

GST Filing Frequency

Learn when to use invoices, bills, expenses, and deposits in Propra. Understand the key differences and how each transaction affects your property management accounting.

Understanding the Difference Between Invoices, Bills, and Expenses

Learn the basics of property management accounting in Propra. Understand Rent Trust, Security Deposit Trust, and Admin Accounting, how money moves between accounts, and how to record transactions based on…

Understanding Property Management Accounting

Learn how PM company credit card purchases work in Propra using expenses, bills, invoices, and rent trust payments to correctly track and reimburse property costs.

How Admin Credit Cards Work in Propra

Learn how to manage credit cards in Propra, including recording purchases, tracking liabilities, and paying credit card balances from the correct property's Rent Trust account.

How Credit Cards Work in Propra

Learn how TIMs (Taxes, Insurance, and Maintenance) work in commercial real estate. Understand expense recoveries, GST/HST on tenant charges, CAM reconciliations, and how commercial accounting is managed in Propra.

Understanding Taxes and TIMs in Commercial Real Estate

Learn how to collect, track, transfer, and refund Last Month's Rent in Propra. Understand how Last Month's Rent is held, when it should be applied, and the steps required to…

Last Month’s Rent

Learn how to enter historical accounting transactions in Propra by completing one month at a time. Follow best practices for owner payouts, bank reconciliations, transaction imports, and year-to-date accounting to…

Entering Historical Accounting Transactions (Year-to-Date)

Learn how to use Propra’s Accounting Monthly Review page to track monthly accounting tasks, identify missing entries, review property-level progress, manage due dates, and create custom tasks.

Accounting Monthly Review Page

Karyn Millar

Karen Adam

Craig Adam

Here is how to enter opening balances on Propra

Entering Opening Balances

Everything you need to configure your financial settings in Propra, from company info to billing, mapping, and payouts.pra

Accounting (Financial) Settings

Here is how to get started with Propra Service Accounting

Adding on the Accounting Feature

Here is how to import balances and transactions on Propra

Importing Balances and Transactions

Here is how to set up and approve resident charges on Propra

Setting Up and Approving Resident Charges

Editing an invoice or updating the lease amounts

Editing your rent roll amounts

My company paid an invoice and now I need to reimburse the payment

How to Pay a Bill from Your Admin Account and Bill the Properties

Close Accounting Periods

Getting Started

Here are the processes for Batch Posting on Propra

Accounting Tasks - Batch Posting

Here is how to use the check balance icon on Propra

Checking a Property Balance

Here is how to Create a Property Budget on Propra

Creating a Budget

Creating GST/HST Remittances

Here is how to Move Money Between Properties on Propra

Transfers

Here is how to Create Multi-Property Journal Entries on Propra

Creating Multi-Property Journal Entries

Understand how Propra’s Chart of Accounts works, how to manage your GL accounts, and which accounts to use for common property management scenarios.

Chart of Accounts

How to delete a journal entry.

How to split a utility bill on a property

GST/HST for Commercial Properties

What is a journal entry and how to create one

Journal Entry

Use the Rent Rate Schedule to increase the rent on a lease for a set date

Rent Rate Schedule

When multiple people are paying for one invoice but sending the amount from a different person each time.

Organizing Tenants Who Send Rent as a Shared Payment

Placement Fees

Common Area Maintenance Reconciliation (CAM)

How to record supplier refunds in Propra after a property paid an admin/corporate charge. Covers the journal entries for both the property and admin side, including refunding the property and…

Handling Supplier Refunds After a Charge Has Already Been Paid

Property management reserve accounting can feel like a balancing act. While it follows standard bookkeeping principles, dealing with a condominium corporation adds unique layers of legal compliance and structural rules.

Understanding Fund Accounting: Operating and Reserve

General Practices

Here is how to Create a Pre-Authorized Debit (PAD) Batch on Propra

Creating a Pre-Authorized Debit (PAD) Batch

Here is how to create an invoice on Propra

Creating an Invoice

Here is how to Create a Commercial Rent Roll on Propra

Creating Commercial Rent Roll

Here's how to create multi-unit invoices on Propra

Creating Multi-Unit Invoices

Here is how to create a Rent Roll in Propra

Rent Roll

Here is how to Create Special Levy Invoices for Condo Owners on Propra

Creating Special Levy Invoices for Condo Owners

Here is how to note returned payments on Propra

Noting Returned Payments

Here is how to pass credit refunds on Propra

Passing Credit Refunds

Here is how to Record a Bad Debt Write Off on Propra

Write-Off - Recording a Bad Debt Write Off

Here is how to record condo or strata fees in Propra

Condo / Strata Fee Expenses

Here is how to record a deposit on Propra

Recording Deposits

Recording NSF Cheques

Here is how to Record a Prepayment of Rent on Propra (or give a tenant credit)

How to Record a Payee Credit (Tenant Prepaid Rent)

How to handle tenant overpayments on Propra

Tenant Overpayments

If you have laundry services and need to the income

How to Enter Coin Laundry Services

Adding a one time charge to a resident or owner

Adding a One Time Charge

When a tenant receives rental assistance, you can easily record and manage this in Propra so that rent payments are properly split between the tenant and their rental assistance payee.

Rental Assistance

Steps to run a "rent roll" but for Condo/Strata Properties

Condo Fees

Create a deposit to apply to outstanding receivables by payment method

Multi-unit Deposit

Creates a receivable for each owner that has more payables than available funds in the operating bank.

Owner Contributions

This guide explains how to record in-person payments (cash, check, money order, etc.) received from tenants and issue receipts.

In-Person Payments

How to apply credits or prepayments in Propra

Apply Credits

In Propra, a prorated invoice is generated when a lease begins on a day other than the 1st of the month. This ensures that rent is accurately calculated for the…

Pro-rated Invoice

Here is how to Charge Management Fees on Propra

Management Fees

Owner Income Payouts are used to distribute available funds to property owners each month. This guide walks you through the full workflow—from preparing your accounting data, to generating payout reports,…

Owner Income Payout

Here is how to enter or create a bill on Propra

Bill

Here is an overview of the Non-Resident Withholding Tax
on Propra

Non-Resident Withholding Tax

Printing a Cheque

Here is how to record a payment on Propra

Recording a Payment

Here is how to record an expense on Propra

Expense

Here is how to Record Maintenance Request Costs in Payables on Propra

Recording Maintenance Request Costs in Payables

Here is how to toggle off accounting on owners in Propra

How to Remove Individual Owners from Showing up on the Payables Table

Refunding Tenants

How to add, edit or delete a supplier and navigate through the supplier profile

Adding New and Viewing Existing Suppliers

To create a bank file in Propra for payouts with your bank

CPA005 Bank File: What It Is and How It Works

GST or HST for Residential Property Management: What You Need to Know

The Funded Bills selector allows users to instantly identify and select only the bills that can actually be paid based on available funds in the operating bank.

Funded Bills Selector

The Payables page is your central hub for managing bills. It allows you to track what needs to be paid, review completed payments, and take action on outstanding balances—all in…

Payables

Learn how the Insufficient Funds Warning prevents overdrawing property accounts by ensuring only bill payments backed by available funds can be processed.

Insufficient Funds Warning in Bill Payments

If you need to move a property from one physical bank account to another, you must update the Bank Group connection

How to Change a Property's Bank Account

Deposit Interest Adjustment

Here is what to do if you're trying to issue a deposit but the button is greyed out

Why is my Issue Deposit button greyed out?

This article explains how to manage security deposits in Propra — including when funds are held by the property manager or the owner, and what to do in each scenario.

Security Deposits

Create one rent payee while tracking deposits for multiple lease holders.

Managing Multiple Security Deposit Payees with a Single Rent Payee

See the assets, liabilities and equity for a single property and owner.

Property Balance Sheet

See an owner's income statement split into a column for each property, plus a total.

Owner Income Statement by Property

See an owner's revenue, expenses and net income across all their properties.

Owner Income Statement

See an owner's balance sheet split into a column for each property, plus a total.

Owner Balance Sheet by Property

See an owner's assets, liabilities and equity across all the properties they own.