Propra

Security Deposits and Last Month’s Rent: Rules by Province in Canada

Here is how to easily update Preferred Payment Methods on Propra

Updating Preferred Payment Methods

When you want to add additional monthly fees onto a condo unit or lease

Adding other monthly fees on a condo unit or a lease

When you are taking over the accounting in Propra and need to audit or redo the previous accountants work.

Step-by-step guide — taking over another person’s property accounting

Here are some steps and places to check when investigating a transaction.

How to Investigate a Transaction in Your Account

The list below is a quick-reference checklist. More detailed explanations and step-by-step instructions are provided in each article.

Monthly Accounting Checklist

When you need to give your owner a payment

How to Credit an Owner

How to complete a bank reconciliation in Propra

Account Reconciliation

AutoCapture is Propra's AI-powered data capture tool. It reads invoices, e-transfer emails, and bank statements to eliminate manual entry — creating bills, deposits, and matched transactions ready for your approval…

AutoCapture — Overview

Save time on repetitive accounting tasks by using recurring entries. This guide explains what they are, when to use them, and how to set up and manage recurring invoices, bills,…

Recurring Entries

Discover how Propra simplifies property management accounting with built-in provincial compliance, automated deposits and taxes, and property-level financial tracking using a single chart of accounts.

How Accounting Works in Propra

This article explains why your own business may appear as an owner on transactions in Propra, how the system assigns owners by default, and what it means for accounting records…

Why Is My Own Business Showing as an Owner on a Property?

Learn how to use the Tasks page in Propra to complete accounting workflows, find tasks quickly, and understand each task available across Accounts Payable, Receivable, General Ledger, and Taxes.

Tasks

This section helps you understand when you would actually use each task in real workflows.

Tasks Page – When to Use Each Task

Learn how to use the Manager Inbox in Propra Enterprise to send messages, respond to RFIs, manage notifications, and track message statuses with the accounting team.

Manager Inbox (Enterprise)

Karyn Millar

Karen Adam

Cole Payne

Accounting

Here is how to enter opening balances on Propra

Entering Opening Balances

Here is an overview of Financial Settings on Propra

Financial Settings

Here is how to get started with Propra Service Accounting

Getting Started with Propra Service Accounting

Here is how to import balances and transactions on Propra

Importing Balances and Transactions

Here is how to set up and approve resident charges on Propra

Setting Up and Approving Resident Charges

Using the Bill/Receipt Scanning and Etransfer Forwarding feature - for Professional and Enterprise Customers

AutoCapture

Editing an invoice or updating the lease amounts

Editing your rent roll amounts

My company paid an invoice and now I need to reimburse the payment

How to Pay a Bill from Your Admin Account and Bill the Properties

Close Accounting Periods

Getting Started

Here are the processes for Batch Posting on Propra

Batch Posting Processes

Here is how to use the check balance icon on Propra

Checking a Property Balance

Here is how to Create a Property Budget on Propra

Creating a Budget

Creating GST/HST Remittances

Here is how to Move Money Between Properties on Propra

Transfers

Here is how to Create Multi-Property Journal Entries on Propra

Creating Multi-Property Journal Entries

Understand how Propra’s Chart of Accounts works, how to manage your GL accounts, and which accounts to use for common property management scenarios.

Chart of Accounts

How to delete a journal entry.

How to split a utility bill on a property

Did you make a mistake on an invoice and need to correct it? Here how.

Editing an invoice

GST/HST for Commercial Properties

What is a journal entry and how to create one

Journal Entry

Use the Rent Rate Schedule to increase the rent on a lease for a set date

Rent Rate Schedule

When multiple people are paying for one invoice but sending the amount from a different person each time.

Organizing Tenants Who Send Rent as a Shared Payment

Placement Fees

General Practices

Here is how to Create a Pre-Authorized Debit (PAD) Batch on Propra

Creating a Pre-Authorized Debit (PAD) Batch

Here is how to create an invoice on Propra

Creating an Invoice

Here is how to Create a Commercial Rent Roll on Propra

Creating Commercial Rent Roll

Here's how to create multi-unit invoices on Propra

Creating Multi-Unit Invoices

Here is how to create a Rent Roll in Propra

Rent Roll

Here is how to Create Special Levy Invoices for Condo Owners on Propra

Creating Special Levy Invoices for Condo Owners

Here is how to note returned payments on Propra

Noting Returned Payments

Here is how to pass credit refunds on Propra

Passing Credit Refunds

Here is how to Record a Bad Debt Write Off on Propra

Write-Off - Recording a Bad Debt Write Off

Here is how to record condo or strata fees in Propra

Condo / Strata Fee Expenses

Here is how to record a deposit on Propra

Recording Deposits

Recording NSF Cheques

Here is how to Record a Prepayment of Rent on Propra (or give a tenant credit)

How to Record a Payee Credit (Tenant Prepaid Rent)

How to handle tenant overpayments on Propra

Tenant Overpayments

If you have laundry services and need to the income

How to Enter Coin Laundry Services

Adding a one time charge to a resident or owner

Adding a One Time Charge

Collecting outstanding receivable transactions with Autopay

Process Deposit

When a tenant receives rental assistance, you can easily record and manage this in Propra so that rent payments are properly split between the tenant and their rental assistance payee.

Rental Assistance

Steps to run a "rent roll" but for Condo/Strata Properties

Condo Fees

Create a deposit to apply to outstanding receivables by payment method

Multi-unit Deposit

Creates a receivable for each owner that has more payables than available funds in the operating bank.

Owner Contributions

This guide explains how to record in-person payments (cash, check, money order, etc.) received from tenants and issue receipts.

In-Person Payments

How to apply credits or prepayments in Propra

Apply Credits

In Propra, a prorated invoice is generated when a lease begins on a day other than the 1st of the month. This ensures that rent is accurately calculated for the…

Prorated Invoice

Craig Adam

Receivables

Here is how to Charge Management Fees on Propra

Management Fees

Owner Income Payouts are used to distribute available funds to property owners each month. This guide walks you through the full workflow—from preparing your accounting data, to generating payout reports,…

Owner Income Payout

Here is how to enter or create a bill on Propra

Bill

Here is an overview of the Non-Resident Withholding Tax
on Propra

Non-Resident Withholding Tax

Printing a Cheque

Here is how to record a payment on Propra

Recording a Payment

Here is how to record an expense on Propra

Expense

Here is how to Record Maintenance Request Costs in Payables on Propra

Recording Maintenance Request Costs in Payables

Here is how to toggle off accounting on owners in Propra

How to Remove Individual Owners from Showing up on the Payables Table

Refunding Tenants

How to add, edit or delete a supplier and navigate through the supplier profile

Adding New and Viewing Existing Suppliers

To create a bank file in Propra for payouts with your bank

CPA005 Bank File: What It Is and How It Works

GST for Residential Property Management: What You Need to Know

Paying a supplier or contractor via Autopay

Autopay Payments

The Funded Bills selector allows users to instantly identify and select only the bills that can actually be paid based on available funds in the operating bank.

Funded Bills Selector

The Payables page is your central hub for managing bills. It allows you to track what needs to be paid, review completed payments, and take action on outstanding balances—all in…

Payables

Learn how the Insufficient Funds Warning prevents overdrawing property accounts by ensuring only bill payments backed by available funds can be processed.

Insufficient Funds Warning in Bill Payments

Deposit Interest Adjustment

Here is how to record the collection of a security deposit on Propra

Recording the collection of a security deposit

Returning Security Deposits

Here is what to do if you're trying to issue a deposit but the button is greyed out

Why is my Issue Deposit button greyed out?

This article explains how to manage security deposits and last month’s rent in Propra — including when funds are held by the property manager or the owner, and what to…

Security Deposits & Last Month’s Rent

Security Deposits

Bundled Reports

Here is an overview of the Income Payout Report on Propra

Income Payout Report

Here is an overview of the Income Statement Detail on Propra

Income Statement Detail

Here is an overview of Payee Statements on Propra

Payee Statements

Here are the basics for the Rental Unit Availability Report (Commercial or Residential) on Propra

Rental Unit Availability Report (Commercial or Residential)

Running reports in Propra

Providing Proof of Rent on Propra to tenants

How to Send a Rent Receipt on Propra

Explore all Propra reports in one place. This guide covers financial reports, owner statements, cash flow, receivables and payables, rent rolls, and tax reports—plus what each report shows and how…

Reports

Collection for 1st of the Month and Single Payments on Propra

Collection - 1st of the Month and Single Payments

Getting Started with Propra Autopay

Payable Payments

Setting up Your Residents with Propra Autopay

Setting up Your Residents with Autopay

Once your Autopay application has been approved you can link your bank accounts to start moving money.

Linking a bank account in Autopay

If you need to move a property from one physical bank account to another, you must update the Bank Group connection

How to Change a Property's Bank Account

Propra allows you to control which bank account is used for billing, fees, and transactions. The steps depend on whether or not your account is using Autopay.

How to Change the Default Billing Account in Propra

Autopay

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