Propra

Here is how to Create a Pre-Authorized Debit (PAD) Batch on Propra

Creating a Pre-Authorized Debit (PAD) Batch

Here is how to create an invoice on Propra

Creating an Invoice

Here is how to Create a Commercial Rent Roll on Propra

Creating Commercial Rent Roll

Here's how to create multi-unit invoices on Propra

Creating Multi-Unit Invoices

Here is how to create a Rent Roll in Propra

Rent Roll

Here is how to Create Special Levy Invoices for Condo Owners on Propra

Creating Special Levy Invoices for Condo Owners

Here is how to note returned payments on Propra

Noting Returned Payments

Here is how to pass credit refunds on Propra

Passing Credit Refunds

Here is how to Record a Bad Debt Write Off on Propra

Recording a Bad Debt Write-Off

Here is how to record condo or strata fees in Propra

Condo / Strata Fee Expenses

Here is how to record a deposit on Propra

Recording Deposits

Recording NSF Cheques

Here is how to Record a Prepayment of Rent on Propra (or give a tenant credit)

How to Record a Payee Credit (Tenant Prepaid Rent)

How to handle tenant overpayments on Propra

Tenant Overpayments

If you have laundry services and need to the income

How to Enter Coin Laundry Services

Adding a one time charge to a resident or owner

Adding a One Time Charge

Collecting outstanding receivable transactions with Autopay

Process Deposit

When a tenant receives rental assistance, you can easily record and manage this in Propra so that rent payments are properly split between the tenant and their rental assistance payee.

Rental Assistance

Steps to run a "rent roll" but for Condo/Strata Properties

Condo Fees

Create a deposit to apply to outstanding receivables by payment method

Multi-unit Deposit

Creates a receivable for each owner that has more payables than available funds in the operating bank.

Owner Contributions

This guide explains how to record in-person payments (cash, check, money order, etc.) received from tenants and issue receipts.

In-Person Payments

How to apply credits or prepayments in Propra

Apply Credits

Karyn Millar

Cole Payne

Craig Adam

Receivables

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.