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Noting Returned Payments

Here is how to note returned payments on Propra

Karyn Millar avatar
Written by Karyn Millar
Updated over 3 months ago

Record returned or reversed payments with the NSF feature. An entry is made to reverse the payment and record any fee incurred.

  1. Go to Payables

  2. Change the status filter to paid

  3. Locate the payment that has been returned and click on it

  4. In the linked entry that was returned click on the back button

  5. Enter the date the payment was returned

  6. Enter any incurred fee

  7. Click create to reverse the payment and add the fee

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