Propra

Updating information for your account such as Name, Phone Number, Address, Logo, and Residential Maintenance Request Scheduling Preferences

Updating Your Account Information

Learn how to navigate and manage the Account tab in Propra, including updating account details, settings, and key configuration options.

Account

Authorized users are people who can log in to Propra.app (desktop) or the Propra for Managers mobile app.

Authorized Users

Teams in Propra let you group users and properties together for better organization and control.

Teams

Learn how to manage notification preferences in Propra, including SMS, email, and in-app alerts. This article covers customizing notifications in your profile and how to view, mark as read, or…

My Notifications

Learn how to configure Lease & Unit settings in Propra, including monthly fees, expiry thresholds for leases and listings, and document settings like signing order and required application documents.

Lease and Unit Settings

Learn how to set up and manage your profile in Propra, including configuring your signature, language preferences, and notification settings.

My Profile

Learn how to manage Residential Portal settings in Propra, including maintenance request preferences, preferred scheduling times, and visibility of cancelled requests.

Residential Portal Settings

Learn how to view and update billing details in Propra, including editing payment information and understanding when changes take effect.

Billing Settings

Before you begin managing properties, it’s important to set up your account settings. This is the foundation for your success with Propra — getting these settings in place first ensures…

Settings

Learn how to create and manage monthly fees in Propra, including adding charges like utilities or parking to leases and applying them to recurring rent invoices.

Lease and Unit Settings - Monthly Fees

Learn how to set and use expiry thresholds in Propra to manage upcoming lease expirations, filter vacancies, and control when units become eligible for listings.

Lease and Unit Settings - Expiry Threshold

Learn how to manage documents in Propra, including uploading lease forms, setting signing order, adding application terms and disclosures, and defining required listing documents.

Lease and Units Settings - Documents Tab

See every create, update and delete in your account: who made it, when, and exactly what changed.

Audit Log - Settings

Learn how to switch between Light Mode and Dark Mode in Propra and the Manager App to customize your viewing preference.

Light Mode and Dark Mode in Propra

Learn what the Inspector user role can access in Propra, including inspection-only access through the Propra for Managers mobile app and the features and areas Inspectors cannot access.

Authorized Users - Inspector Permissions

Learn about Books Admin user permissions in Propra, including full accounting access, financial settings, Chart of Accounts, Autopay, bank reconciliations, transaction management, and how Books Admin permissions override Team property…

Authorized Users - Books Admin Permissions

Karyn Millar

Karen Adam

propra.tech

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