The Listings feature in Propra manages the full leasing process from vacancy to signed lease.

A listing covers the entire workflow of:

Think of a listing as the structured pipeline that moves a unit from vacant → leased.

Before using your Listings feature it's important to have your application settings complete. Go to Settings > Account > Lease and Unit.

*If you cannot see this settings tab you may not have your user permission set to make edits.

This information is pulled directly into the listing when the listing is created.

Propra’s AI uses these property and unit details to automatically generate the marketing content for your listing. If amenities or floor plans are missing or incomplete at the time of listing creation, the listing may not accurately reflect the unit.

For best results, review and update all relevant property information first then create your listing.

**If you do not have a photo uploaded for the property the system will generate a photo from Google Maps.

When a unit becomes empty, Propra automatically creates a listing for you.

Propra pulls in:

The listing will be created in an inactive state.

This means:

When a unit has an upcoming lease expiry and you want to list it, you can create a listing manually.

If you add new units to your property after creating a listing, the new units will automatically added and be listed in your active listing. You do not need to add them. If you are looking to create a separate listing for the new units you will need to remove them from the active listing and then create a new listing. You will not be able to create a new listing with the new units from the Create a Listing button as the new units won't be available for selection.

When you’re ready to begin accepting applications:

Once activated, Propra will generate:

You can post or distribute this link anywhere you choose (website, social media, email, print materials, etc.).

Note: Propra does not automatically publish listings to external listing platforms at this time. Distribution is managed by you.

If you make changes to certain listing details, such as the floor plan, unit information, or other key listing elements, you will need to:

Reactivating the listing refreshes the listing link and ensures the most up-to-date information is reflected.

If the listing remains active after making structural changes (like adjusting a floor plan), the public listing may not immediately display those updates. Deactivating and reactivating ensures the link is fully updated.

You can choose which units are included in a listing.

If you want separate application links for different unit types, you can create multiple listing for the same property.

You manage a property with 50 vacant units:

If you only want applicants to see and apply for studios, you would:

Then create separate listing for:

Each listing will have its own unique listing link and QR code.

There are strategic reasons to separate listings:
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If you are filling units through a lottery system, separate listings allow you to:

Once created, use the three-dot menu to:

You can preview your listing to see how applicants will view it.

The Listings page displays:

The Ready to Review column shows how many new applications have been submitted for the listing.

Listings can display the following statuses:

The listing link is live and accepting applications.

The listing link is currently disabled and unavailable to applicants.

The listing has ended.

Listings may close:

To view previous listings, enable Show Closed Listings.
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Select the three-dot menu beside a listing to:

When editing a listing, changes do not automatically update the active public link.

Examples of edits include:

To update the live public listing after edits:

This creates a new active link with the updated information.

When you are on the listings page select the three dot menu and then select Share. You will be given three options for sharing:

Sharing is also available in the Property Manager App under Properties.

Open the Property Manager App → Go to the property > Tap Listing → Select your listing → This will give you access to the link, QR code and the option to email the link.

Once applicants visit the link, they will be prompted to sign in to the Propra Resident Portal. If they have not logged in before, that's ok! The simple sign up process takes them through the steps of account creation while also getting them to fill in pertinent application details.
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You should only send the listing application link to the primary lease holder.

The primary applicant can then add co-applicants within the application process.

If multiple lease holders each receive separate application links and submit individual applications:

The intended workflow is to keep all lease holders on a single application so you can:

If applicants experience issues and need to restart the application process:

Once applicants have created a Propra portal account and submitted an application, the system remembers their information.

This includes:

Applicants can simply review and update information instead of starting from scratch.

You can also:

Propra does not currently post listings automatically to external listing websites.

Deactivating a listing:

This will be displayed on the Listing link page after deactivating:

Ending a listing:

This will be displayed on the Listing link page after closing:

Once created, click into the listing to view additional information.

You can view:

When an application has been submitted you will see a bubble on the Listings feature. You may also receive notifications via email or SMS depending on your notification settings.

When you are in the Listing page you will see purple bubbles under the Ready to Review column indicating an application has been submitted. The number will represent how many new applications you have received.
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Co-Applicant status: You will be able to see any co-applicants status. The orange In Progress means their application is not yet complete. A name in grey means the co-applicant has completed their application.

Type: This will show the unit types for that listing

Submitted: This is the date the applicant submitted their application

Review: Your current review status

Status: Submitted, Approved, or Declined

To update review statuses:

Icons include:

These tools help organize and manage your leasing workflow.

The application page displays summary metrics including:

Applicants can be screened through SingleKey directly from the application.

Using the provided link gives applicants a discount on screening services.

If an application exists in the system, the applicant has already agreed to your application terms, including consent for background checks.

The application details section shows all information entered by applicants.

If sections are blank, the applicant did not complete those fields.

Co-applicants will be shown at the bottom of the primary application. You cannot approve an application until the co-applicants have completed their application.

Once a co-applicants application has been complete you will be able to see their details as well

The Documents tab displays all uploaded files from all applicants within the application.

Examples include:

Documents can be downloaded as needed.

Once an application is approved and a lease is created, the application remains stored in Propra for future reference.

You may also save documents and upload them into the lease document section if desired.

The Notes tab is for internal-only comments and observations.

Notes entered here are not shared with applicants or owners.

Lease applications cannot currently be shared with owners.

To decline an application:

You will then choose between:

This changes the application status internally only.

This allows you to send a message to applicants informing them that their application was declined.

The announcement message can be edited before sending.

Applications can be declined even if co-applicants are still in progress.

Once an application is declined, it cannot later be approved.

Applications cannot be approved until all applicants have completed their submissions. You cannot approve an application from a closed listing.

To approve an application:

You can then choose to:

The system automatically selects the originally applied-for unit.

For example:

If a listing includes:

And the applicant applied for a one-bedroom unit, the system will automatically select a one-bedroom unit.

You may also manually change the selected unit if needed.

Next, enter:

You can then:

The lease holders can sign first or the Property Manager. Signature order depends on your configured signature settings.

Once the lease has been sent:

If multiple applicants are using the same device, each person must log out after signing so the next signer can access their own account.

The document will be in your Signatures page until both parties have signed

Once signed:

You can also share signed lease documents with owners.

To share:

Once complete, the unit is filled and your new tenant has officially been onboarded into Propra.

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