The Communications page, located on the dashboard menu, is where you manage messaging, announcements, and notifications within Propra.
There are three tabs available on this page:
Inbox
Announcements
Notifications
Each tab serves a different purpose for communication and system activity management.
The Inbox tab is only available to accounts on the Enterprise package or accounts that have purchased the Enterprise Support add-on.
This inbox connects your team directly with the Propra Enterprise bookkeeping and accounting team inside the platform.
The Inbox is used for:
Accounting communication
Bookkeeping questions
Transaction clarification
Requesting supporting documents
Confirming accounting details
This is where the Enterprise team may:
Request receipts or invoices
Ask for transaction confirmation
Request additional documentation
Provide updates regarding bookkeeping tasks
Users can also:
Send messages to the Enterprise team
Ask questions about entries or transactions
Upload requested documents directly into the conversation
Keeping communication within the Inbox helps centralize accounting discussions and maintain clear records tied to your management activity.
The Announcements tab is where users can send messages to tenants and owners.
This section is used for mass communication and property-related updates.
From the Announcements tab, users can:
Create and send announcements
View previously sent messages
See replies from recipients
Create drafts
Schedule future announcements
Announcements are useful for:
Building notices
Maintenance updates
Policy reminders
Welcome messages
Emergency communication
Rent or ownership notices
Using announcements allows property managers to communicate efficiently with multiple residents or owners at once.
The Notifications tab displays all in-app notifications generated within Propra.
This is where users can review alerts and activity updates related to:
Tasks
Requests
System activity
Messages
Updates within the platform
Notification preferences can be turned on or managed from your My Profile settings.
Adjusting notification settings allows users to control which alerts they receive and how they are notified throughout the system.

