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Campaigns - Create a Campaign

A Campaign is the complete process of filling a vacancy — from listing your unit to signing a lease.

Written by Karyn Millar
Updated over 2 weeks ago

The Campaigns feature in Propra manages the full leasing process from vacancy to signed lease.

A campaign covers the entire workflow of:

  • Listing a vacant unit

  • Collecting and reviewing applications

  • Completing background checks and screenings

  • Conducting reference checks

  • Approving an applicant

  • Sending a lease offer

Think of a campaign as the structured pipeline that moves a unit from vacant → leased.

Preparing Your Application Settings

Before using your Campaigns feature it's important to have your application settings complete. Go to Settings > Account > Lease and Unit.

*If you cannot see this settings tab you may not have your user permission set to make edits.

Preparing Your Campaign details

  1. Go to your Property Details page

  2. Select the Amenities included in the property

  3. Create your floor plan

This information is pulled directly into the listing when the campaign is created.

Propra’s AI uses these property and unit details to automatically generate the marketing content for your listing. If amenities or floor plans are missing or incomplete at the time of campaign creation, the listing may not accurately reflect the unit.

For best results, review and update all relevant property information first then create your campaign.

Automatic Campaign Creation (for vacant units)

When a unit becomes empty, Propra automatically creates a campaign for you.

Propra pulls in:

  • Property details

  • Unit information

  • Relevant listing data

The campaign will be created in an inactive state.

This means:

  • The listing exists

  • It is not publicly visible

  • Applicants cannot apply yet

Manual Campaign Creation (for upcoming lease expiries)

When a unit has an upcoming lease expiry and you want to list it, you can create a campaign manually.

  • Go to Campaigns

  • Select Create New Campaign

  • Select your property *If you cannot select your property or unit you will need to manage your Lease and Unit threshold settings to allow you to create the campaign.

  • Select the units

  • Press Publish Campaign


Activating a Campaign

When you’re ready to begin accepting applications:

  1. Go to the campaign

  2. Click on the three dot menu on the right and select Activate Listing

Once activated, Propra will generate:

  • A shareable listing link

  • A QR code

You can post or distribute this link anywhere you choose (website, social media, email, print materials, etc.).

Note: Propra does not automatically publish listings to external listing platforms at this time. Distribution is managed by you.

Updating a Campaign Listing

If you make changes to certain listing details, such as the floor plan, unit information, or other key listing elements, you will need to:

  1. Deactivate the campaign

  2. Then Reactivate the campaign

Reactivating the campaign refreshes the listing link and ensures the most up-to-date information is reflected.

If the campaign remains active after making structural changes (like adjusting a floor plan), the public listing may not immediately display those updates. Deactivating and reactivating ensures the link is fully updated.


Creating Separate Campaigns for Different Units

You can choose which units are included in a campaign.

If you want separate application links for different unit types, you can create multiple campaigns for the same property.

Example

You manage a property with 50 vacant units:

  • 20 studios

  • 20 one-bedrooms

  • 10 two-bedrooms

If you only want applicants to see and apply for studios, you would:

  • Create a campaign selecting only the studio units

Then create separate campaigns for:

  • One-bedroom units

  • Two-bedroom units

Each campaign will have its own unique listing link and QR code.


Why Create Separate Campaigns?

There are strategic reasons to separate campaigns:

For example: Lottery-Based Leasing

If you are filling units through a lottery system, separate campaigns allow you to:

  • Control visibility

  • Limit which applicants see which units

  • Manage phased approvals more easily


Managing Your Campaign

Once created, use the three-dot menu to:

  • Edit – modify listing details

  • Share – generate links and QR codes

  • Deactivate – pause applications

  • End campaign – permanently close the listing

You can preview your listing to see how applicants will view it.

Sharing Your Campaign

When you are on the Campaigns page select the three dot menu and then select Share. You will be given three options for sharing:

  • Direct email link - This should be sent to the primary applicant only. Once they are filling out the application they will be given the opportunity to add additional tenants, lease holders, or co-signers. Once you enter the email address press enter as this will allow you to enter multiple email addresses to send the link to.

  • Copyable web link

  • QR code

Sharing is also available in the Property Manager App under Campaigns.

Open the Property Manager App → Go to the property > Tap Campaigns → Select your campaign → This will give you access to the link, QR code and the option to email the link.

Once applicants visit the link, they will be prompted to sign in to the Propra Resident Portal. If they have not logged in before, that's ok! The simple sign up process takes them through the steps of account creation while also getting them to fill in pertinent application details.

Once your campaign is created you will then need to review your applications and approve of your selected applicant.

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