Getting Started with Inspections

Before getting started 

Before getting started with inspections ensure that the unit has an upcoming or current lease attached. Also confirm that the correct number of bedrooms and bathrooms are attached to the unit in Propra. 

Types of inspections

The inspections portion consists of three different types of inspections, routine, move-in and move-out. A move-out inspection can not be completed until a move-in inspection has been completed. You can also register attempts for move-in & move-out inspections. 

Once the inspection is started

Once the inspection has started you are able to customize the inspection to better reflect features of the property. Users have the ability to remove areas that are not needed and add new areas. Within each area there is also the ability to add new features that may be on the property. 

Recording the condition of each feature 

When recording the condition of each feature users have the ability to rate the condition with a thumbs up or a thumbs down. If all the features in the area are in good condition a quick way to give them all a thumbs up is by clicking the thumbs up icon in the top right corner. If a feature is not in good condition this can be marked by clicking on the thumbs down icon. If a thumbs down is selected the user then has the ability to specify the poor condition rating, record notes, and take photos for that feature. Move-in & move-out inspections require that all areas be inspected and given a rating before the inspection can be completed

End of the inspection

1. Click confirm 

2. A summary of the issues found during the request will be given, as well as the option to create a maintenance request for each issue

3. Click confirm

4. You can add up to 100 photos taken during the inspection to the report 

5. Click confirm

6. The individual completing the inspection will sign the report 

7. Tenant will select one of the options for the tenant agreement (steps 7-9 are only for move-in & move-out inspections)

8. Select if the leaseholder is signing the agreement or an authorized agent is signing on behalf of the lease holder

9. Once details are confirmed click Submit 

Once you have submitted the inspection it will be available to view on the Propra for managers web application. A copy of the inspection report will also be instantly sent to the tenant email and any maintenance requests will be sent to the property manager. 

Video on Conducting a Move-in Inspection:

Video on Locating an Inspection Report: