Tenants who prepay their rent need to have that deposit recorded as a credit to be applied to future rent rolls. This will ensure the deposit will be included as a credit on the Property Receivables report. To make a deposit that hasn't been applied to an invoice yet:
Go to the Receivables page and without selecting any invoices click on Deposit
Enter the information required to create the deposit: deposit account, date, property, owner, payee, and amount.
You can click on Add deposit if you have more that one prepayment to record.
When finished entering deposits click Post
After posting, the credit (CR) will show on the Receivables page ready to be applied to a future outstanding invoice. To apply to an invoice:
Select both the credit and the transaction you are paying with it.
Click Deposit
Ensure the deposit equals 0 before clicking Post