Deactivating Properties

If you need to delete or disable a property, you'll need to reach out to the Propra Customer Success Team for assistance. But first, there are a couple things you can do to prepare depending on the type of property:

Rental Properties:

1. Determine cutoff date.
2. Run necessary rent roll reports, if needed.
3. Terminate leases effective the end date.
4. Deactivate owners and tenants, if not associated to any other properties/units/leases.
5. Complete necessary accounting functions with the property.
6. Run any needed financial reports.
7. Move outstanding AR balances from Accounts Receivable to Closed Properties A/R account and AP balances from Accounts Payable to Closed Properties A/P account .
8. Contact Propra to deactivate the property.

Condo Properties:

1. Determine cutoff date.
2. Run unit fee reports, if needed.
3. Zero out condo fees, if units will still be active during next month's accounting
4. Deactivate owners, if not associated to any other properties/units.
5. Complete necessary accounting functions with the property.
6. Prepare any financial statements.
7. Move outstanding AR balances from Accounts Receivable to Closed Properties A/R account and AP balances from Accounts Payable to Closed Properties A/P account. 
8. Contact Propra to deactivate the property.

If this is the first property that you are disabling since working with Propra, you'll need to create the Closed Properties A/R  and Closed Properties A/P accounts. Moving the respective outstanding balances allows you to still a keep a record of those if needed, while keeping clutter out of the Receivables and Payables tables. 

For owners and tenants with PAD amounts, you do not need to clear them out unless you regularly use the selection box to "Include PAD amounts with no outstanding receivables".