Tenant Overpayments

When a tenant has paid more than is due for their rent the whole amount should be recorded in the deposit. After posting the deposit a credit (CR) will remain in Receivables that can be applied to next month's rent.

To post the overpayment

1. Go to the Receivables page
2. Select the line for the outstanding amount that needs to be deposited
3. Click deposit
4. In the amount field enter the total amount paid by the tenant
5. Click post

Example of an overpayment that will result in a credit in Receivables

To apply a credit to an outstanding receivable

1. Go to the Receivables page
2. Select the lines for the outstanding amount that needs to be deposited and the CR amount
3. Click deposit
4. For the CR line enter the credit amount being used as a negative amount
5. For the outstanding line enter the total amount that is being applied. If you are only using the CR then the total deposit amount will be $0. If the tenant is also paying their rent then include that amount as well. The total amount being deposited cannot be less than $0
6. Click Post

Example of a $500.00 credit only

Example of a $500.00 credit and a $1,000.00 deposit