Tags
Tags help property managers organize information, identify important details, and quickly find records throughout Propra.
You can add custom tags to properties, units, tenants, owners, operators, suppliers, and maintenance requests. Tags are flexible and can be customized to fit your business needs.
Why Use Tags?
Tags allow you to:
Organize your portfolio
Identify special property features
Track tenant requirements
Highlight important owner information
Organize suppliers and contractors
Quickly search for records with similar characteristics
For example, if you need to find all properties with a pool, all units with balconies, or all suppliers that perform plumbing work, tags make this easy.
Viewing Available Tags
At any time, you can view your tag list by pressing:
Command + K (Mac)
or
Ctrl + K (Windows)
This will open the search window where you can view and search available tags.
Once your tag show you can select to view the list of items with that tag
Adding Tags
Tags can be added to:
Properties
Units
Tenants
Owners
Operators
Suppliers
Maintenance Requests
You can add multiple tags to a record to make searching and reporting easier.
View, edit, create, and filter tags
You can view all of your current tags by going to Account Settings and selecting the Tags tab. From here, you can manage existing tags and create new ones.
Edit existing tags
From the Tags tab, you can update your tags by:
Double-clicking the tag name to edit the name
Clicking the icon to change the icon, colour, and symbol
Selecting the folder icon to archive the tag
Deleting tags that have not been used yet
Note: You cannot create a new tag with a name that already exists.
Create a new tag
There are two ways to create a tag:
Select the + Tag button on the page you are currently working on
Go to Account Settings > Tags to create a new tag from the main Tags tab
Filter by tag
On pages that support filtering, you can filter by tags by:
Selecting the Filter icon
Choosing Tags
Searching for and selecting the tag you want to filter by
Property Tags
Property tags are commonly used to identify amenities, building features, or management requirements.
Examples
Agents
Sprinkler
Pool
Garden
Gym
Elevator
Underground Parking
Visitor Parking
Security System
Pet Friendly
Age Restricted
Waterfront
Why Use Property Tags?
Property managers may use these tags to:
Find buildings with specific amenities
Schedule inspections for special equipment
Identify properties with additional maintenance requirements
Group similar properties together
Unit Tags
Unit tags help identify specific features within individual units.
Examples
Fireplace
Balcony
Corner Unit
Renovated
Furnished
Wheelchair Accessible
Top Floor
Why Use Unit Tags?
Property managers may use these tags to:
Find available units with specific features
Match applicants to suitable units
Quickly answer resident questions
Market units more effectively
Tenant Tags
Tenant tags help identify special circumstances or important information about residents.
Examples
Deaf
Blind
Visa
Student
Senior
Military
Pet Owner
Why Use Tenant Tags?
Property managers may use these tags to:
Improve communication with residents
Track accommodation requirements
Identify special leasing situations
Ensure staff are aware of important tenant information
Owner Tags
Owner tags help identify ownership structures and reporting requirements.
Examples
Non-Resident
Corporation
Joint Ownership
Trust Account Required
Monthly Reporting
Condo Investor
VIP Client
Tax Reporting Required
Why Use Owner Tags?
Property managers may use these tags to:
Identify owners with special accounting requirements
Track reporting preferences
Organize portfolios by ownership type
Simplify owner communications
Operator & Supplier Tags
Tags can also be used to organize staff operators, contractors, and suppliers.
This makes it easier to find the right vendor or team member when assigning maintenance requests or managing properties.
Operator Tag Examples
Inspector
Leasing Agent
Property Manager
On-Call Staff
Regional Manager
Emergency Response
Supplier Tag Examples
Utilities
Communications Providers
Municipal & Building Services
Property Services
Why Use Operator & Supplier Tags?
Property managers may use these tags to:
Quickly find the right contractor for a job
Filter vendors by trade or specialty
Identify approved suppliers
Locate on-call staff
Organize service providers by region
Improve maintenance request assignment workflows
Maintenance Request Tags
Maintenance tags help categorize and organize work orders.
Examples
Plumbing
Electrical
HVAC
Emergency
Warranty Claim
Insurance Claim
Why Use Maintenance Tags?
Property managers may use these tags to:
Filter maintenance requests by type
Track recurring issues
Assign work more efficiently
Monitor emergency requests
Review maintenance trends over time
Export tags and tagged records
You can export records using a specific tag from the page where those records live. For example, if you want to export properties with a certain tag, go to Properties, filter the list by the tag, and then select Export in the top right corner.
You can also use tags when pulling the Management Fee Report. If you filter the report by a specific tag—such as a leasing agent tag assigned to a property—the report will show the management fees charged for that property, along with the total fee amount for the selected date range. This can be helpful for tracking fees associated with a specific leasing agent or tagged group of properties.















