The Manager App is designed for property managers and inspectors who need access to important property information while working on-site.

The app is available through Apple or Android and provides quick access to property details, lease information, inspections, listings, and other field operations.

Authorized Users who are listed in the propra.app desktop can access the Manager App by logging in.

If a user is assigned the Inspector role, they will only have access to the Manager App and will not have access to the desktop version of Propra.

This allows inspectors to complete their on-site tasks without needing access to the full management platform.

If a user is on a team they may only have access to that teams portfolio.

When you log into the Manager App, you will see a list of properties that you have access to.

Selecting a property allows you to view important information and complete tasks related to that property.

The Manager App provides access to property, unit, and lease details while you are on-site.

You can quickly view:

Having this information available while in the field helps property managers answer questions and access important records without returning to the office.

When viewing a unit in the Manager App, you can select Unit Details to access additional information about the unit. Click on the Unit Details dropdown arrow to view the information.

This may include:

Having this information available on-site allows property managers and inspectors to quickly answer questions and verify unit details.

Selecting the tenant's name will open their contact profile.

From here, you can view:

This makes it easy to contact residents or their emergency contacts when needed.

Selecting the rent amount will display a detailed breakdown of the lease charges.

This allows you to see:

This information is useful when answering resident questions about their monthly payments.

Selecting Utilities & Amentities will show the list included in the lease agreement.

For example, you can quickly verify if the following are included while doing an inspection or need to contact a supplier:

The Contacts tab provides quick access to everyone associated with the property or unit.

This may include:

This allows field staff to quickly locate the correct contact while on-site.

The search tools allow you to quickly locate information related to a tenant or lease.

For example, you can search for:

This can be especially useful when managing parking, inspections, or resident inquiries.

The Manager App allows you to view all leases associated with a unit, giving you a complete history of occupancy.

You can review:

This information is especially useful when:

Having access to lease history in the field allows property managers and inspectors to quickly understand the occupancy timeline of a unit without needing to return to the office.

If the unit has an active listing, the Listings tab will display the listing information.

From here, you can:

This is especially useful during property showings and open houses, helping applicants apply quickly while viewing the property.

The Manager App is where inspections are completed.

Supported inspection types include:

Inspection information is saved directly to the property record, creating a complete history of property condition reports. To start an inspection go to the unit, confirm the correct tenant and lease, then select Begin Inspection.

Users on the Professional Plan have access to the Bill Scanning feature.

To scan a bill:

The system recognizes your user account and automatically links the bill to your company's Propra account.

Propra will then attempt to identify information from the bill, including:

The scanned bill can then be reviewed and processed within Propra.

Users on the Enterprise Plan have access to the Manager Inbox within the Manager App.

This allows managers to stay connected and manage communications while working away from their desk.

You can customize the Manager App to suit your preferences by clicking on your Profile icon in the top right corner.

Available settings include:

Keeping notifications enabled can help ensure you are aware of new activity while working in the field.

After completing an inspection, the Manager App must sync the inspection data back to Propra.

For the sync to complete successfully:

The amount of time required to sync will depend on the size of the inspection, including the number of photos taken during the inspection.

Sometimes a sync may pause or fail to complete if:

If this happens, you can select the Manual Sync icon to restart and complete the sync process.

Our Customer Success team actively monitors inspection synchronization activity.

If we detect that an inspection has started syncing but has not completed successfully, a member of our team may contact you and ask you to select the Manual Sync icon to finish uploading the inspection.

This helps ensure your inspection reports, notes, and photos are successfully saved to the property record.

To avoid sync issues:

Following these steps will help ensure all inspection data and photos are properly recorded in Propra.

The Manager App gives property managers access to the information they need while on-site.

Common uses include:

By putting important property information in your pocket, the Manager App helps property managers work more efficiently and stay connected to their portfolio wherever they are.