Autopay Statements
The Statements page in Autopay provides a summary of all processed payment batches, including collections, returns, and totals.
You can find this page within Autopay on the homepage.
When Statements Are Generated
Statements are automatically generated after the NSF period
This allows time for payments to process and reflect accurately
What’s Included in a Statement
Each statement includes key details about the payment batch:
Batch Number
Bank Account Used
Properties associated with the payments
Payees (residents or tenants)
Amounts collected per transaction
NSF (Returned Payments)
If a payment is returned due to NSF (Non-Sufficient Funds)
It will be clearly marked as Returned on the statement
Statement Totals
At the bottom of the statement, you’ll see:
Total Amount Collected
This reflects the total collected minus any NSF returns
Total Number of Transactions
Includes all processed payments in the batch
Key Things to Know
Statements are batch-based and tied to processing dates
NSF payments are automatically reflected as returns
Totals account for any failed or reversed transactions
Use statements for reconciliation and reporting