The Autopay Entry Detail page gives you full visibility into a transaction from start to finish—from the original invoice through collection, settlement, and reconciliation.
You can find your paid invoices or bills from the Receivables or Payables page in Accounting and filtering for Paid status
Then click on the invoice or bill listed
To review the Autopay Entry Detail Page click on the Linked Entry in the invoice or bill
Understanding the Transaction Flow
Within the entry detail page, you can track each phase of the transaction, including:
Original invoice
Collection (autopay withdrawal)
Settlement (when funds clear)
NSF reversals (if applicable)
Bank reconciliation status
This provides a complete audit trail for every autopay transaction.
Settlement entries
Autopay settlement deposits will create a single deposit for each property. When you click to view the settlement entry, the net settlement amount and the activity from each unit will display.
Payment Status Types
At the top of the page, you’ll see the status, which indicates how the payment was initiated:
Pull – A manual withdrawal processed by a user
Collection – An automatic autopay collection (typically on the 1st of the month)
Resident – A payment made manually by the resident through the resident portal
Payment – A payment manually recorded by a user
Undeposited Funds Account
All autopay transactions are first recorded in the Undeposited Funds account.
Funds remain here while the EFT is processing and clearing
Once cleared, the funds are moved to the operating bank account
Reconciliation Status
Once a transaction has been reconciled:
It will be clearly indicated on the entry detail page
The transaction is considered final
Important:
Reconciled transactions cannot be edited or deleted
Autopay transactions also cannot be edited or deleted once processed, as they are treated as finalized (true) transactions
Key Things to Remember
The detail page shows the full lifecycle of the payment
Status types help you quickly understand how the payment was created
Funds move from Undeposited Funds → Operating Account after clearing
Once processed or reconciled, transactions are locked and cannot be changed