1. Propra.app – For Property Management Companies
This is the desktop platform for property management companies to log in and complete their daily tasks.
Only authorized users have access.
Permissions are assigned based on user roles, ensuring staff only see and manage the areas they are responsible for.
Use this platform for tasks such as creating listings, managing leases, completing accounting, and generating reports.
2. Propra.io – For Residents (Tenants and Owners)
This is the resident portal where tenants and owners can log in to view their:
Leases
Assets
Documents
Billing information
Maintenance requests
Property managers do not have access to these portals; each resident sees only their own information.
3. Propra for Property Managers App
This mobile app is for authorized Propra.app users to complete on-site tasks.
Typical uses include:
4. Propra for Operators App – For Staff Operators
This app is specifically for staff operators listed under the Operators page in Propra.
Operators log in using the email listed in their contact profile via a magic link.
Important: If a staff member’s email is also used as an authorized Propra.app user, the operator login will not work because each email is tied to a unique ID.
Staff members who need access to both administrative tasks and operator functions will require two separate email addresses.
💡 Tip: Make sure your team members are assigned the correct platform based on their role to avoid login issues and ensure smooth operations.