The Autopay Activity page provides a dashboard view of all Autopay transactions processed through your account. From this page, you can review payment collections, settlement activity, and returned transactions in one location.
The dashboard allows you to monitor the status of Autopay transactions and track funds as they move through the collection and settlement process.
Filtering Activity
Use the date filter at the top of the page to review Autopay activity for a specific period.
The dashboard will summarize:
Amount Withdrawn for Payments
Collection Amounts Settled to Bank
Returned Transactions
Expanding and Collapsing Categories
Each transaction category is displayed in its own section.
To expand or collapse a category:
Locate the arrow on the right side of the category box.
Select the arrow to expand the section and view transaction details.
Select the arrow again to minimize the section.
Sorting Information
You can sort transaction information within each category by selecting the arrows beside the column headings.
Selecting a column header will allow you to sort the information in ascending or descending order.
Amount Withdrawn for Payments
This section displays Autopay collections that have been submitted for withdrawal from tenant bank accounts.
The following information is displayed:
Date
Bank Account
Reference Number
Status
Amount
Status Definitions
Sent
The transaction information has been submitted to the banking system for processing.
Successful
The funds have successfully cleared and been collected.
Collection Amounts Settled to Bank
This section displays collected funds that have been deposited into your bank account.
The following information is displayed:
Settlement Date
Bank Account
Reference Number
Status
Amount
Status Definitions
Sent
The settlement information has been sent for processing.
Successful
The funds have been successfully deposited into the bank account.
Returned Transactions
This section displays Autopay transactions that were returned by the bank.
The following information is displayed:
Date
Payee
Reference Number
Property and Unit
Return Reason
Amount
Searching Returned Transactions
Use the search bar within the Returned Transactions section to locate specific transactions.
You can search for returned transactions using information such as:
Payee name
Property or unit
Reference number
Return Reasons
The Return Reason column identifies why the bank returned the transaction. Common reasons may include insufficient funds, closed accounts, invalid banking information, or other banking errors.
Why Use the Autopay Activity Page?
The Autopay Activity dashboard helps you:
Monitor Autopay collections.
Track funds as they settle to your bank account.
Review returned transactions and return reasons.
Verify transaction statuses.
Research payment activity within a selected date range.
Quickly locate specific Autopay transactions using sorting and search tools.
The Autopay Activity page serves as the central location for reviewing and managing all Autopay transaction activity in your account.