The Listings page, located on the dashboard menu, is where you manage rental listings for vacant or upcoming vacant units.

A listing in Propra is the advertisement of a unit that needs to be filled. Listings are used to market available rentals, collect applications, screen applicants, and generate lease agreements.

A completed listing can include:

The application process can also be fully prepared in advance, including:

Listings are automatically created when a unit becomes vacant.

When this happens:

Automatically generated listings will display a purple flag.

If you recently created a new property or unit, please allow time for the system to recognize the vacancy. You may need to refresh your page before the listing appears.

If a unit is not currently vacant, you must create the listing manually.

A unit may not appear as available if the current lease end date is beyond your configured expiry threshold settings.

To adjust these settings:

Please note that the ability to edit these settings depends on your user permissions.

The Listings page displays:

The Ready to Review column shows how many new applications have been submitted for the listing.

Listings can display the following statuses:

The listing link is live and accepting applications.

The listing link is currently disabled and unavailable to applicants.

The listing has ended.

Listings may close:

To view previous listings, enable Show Closed Listings.

Select the three-dot menu beside a listing to:

When editing a listing, changes do not automatically update the active public link.

Examples of edits include:

To update the live public listing after edits:

This creates a new active link with the updated information.

Listings can be shared in several ways.

You can send the listing directly by email.

When entering email addresses:

You should only send the listing application link to the primary lease holder.

The primary applicant can then add co-applicants within the application process.

If multiple lease holders each receive separate application links and submit individual applications:

The intended workflow is to keep all lease holders on a single application so you can:

If applicants experience issues and need to restart the application process:

Once applicants have created a Propra portal account and submitted an application, the system remembers their information.

This includes:

Applicants can simply review and update information instead of starting from scratch.

You can also:

Propra does not currently post listings automatically to external listing websites.

Listings can also be shared using a QR code.

This is useful for:

You can also open listings directly within the Property Manager App.

To access listings in the app:

Deactivating a listing:

Ending a listing:

To create a listing manually:

If a unit is unavailable, this is usually related to your vacancy threshold settings.

After selecting units, enter:

Please select the units before entering this information.

You can then:

Saving allows you to continue editing later.

Once created, click into the listing to view additional information.

You can view:

Applications will display:

If an application status shows In Progress, this means:

To review an application, click directly on the application.

The application page displays summary metrics including:

The application details section shows all information entered by applicants.

If sections are blank, the applicant did not complete those fields.

To update review statuses:

Icons include:

These tools help organize and manage your leasing workflow.

Applicants can be screened through SingleKey directly from the application.

Using the provided link gives applicants a discount on screening services.

If an application exists in the system, the applicant has already agreed to your application terms, including consent for background checks.

The Documents tab displays all uploaded files from all applicants within the application.

Examples include:

Documents can be downloaded as needed.

Once an application is approved and a lease is created, the application remains stored in Propra for future reference.

You may also save documents and upload them into the lease document section if desired.

The Notes tab is for internal-only comments and observations.

Notes entered here are not shared with applicants or owners.

Lease applications cannot currently be shared with owners.

To decline an application:

You will then choose between:

This changes the application status internally only.

This allows you to send a message to applicants informing them that their application was declined.

The announcement message can be edited before sending.

Applications can be declined even if co-applicants are still in progress.

Once an application is declined, it cannot later be approved.

Applications cannot be approved until all applicants have completed their submissions. You cannot approve an application from a closed listing.

To approve an application:

You can then choose to:

The system automatically selects the originally applied-for unit.

For example:

If a listing includes:

And the applicant applied for a one-bedroom unit, the system will automatically select a one-bedroom unit.

You may also manually change the selected unit if needed.

Next, enter:

You can then:

Signature order depends on your configured signature settings.

Once the lease has been sent:

If multiple applicants are using the same device, each person must log out after signing so the next signer can access their own account.

Once signed:

You can also share signed lease documents with owners.

To share:

Once complete, the unit is filled and your new tenant has officially been onboarded into Propra.