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Welcome to Propra!

Written by Karyn Millar
Updated today

Welcome to Propra 👋

We’re so excited to have you here.

On behalf of our entire team, welcome to Propra! We’re truly grateful to be hosting your portfolio on our platform and to be supporting your business as you grow and streamline your operations.

This Knowledge Center is your go-to resource for everything Propra.


How to Use This Knowledge Center

Inside this space, you’ll find:

  • Step-by-step feature guides

  • Workflow explanations

  • Detailed breakdowns of settings and functions

  • Video walkthroughs

  • Best practices and tips

Each article is designed to help you fully understand:

  • What a feature is

  • What it does

  • When to use it

  • How it connects to your overall workflow

  • How to use every function within it


Please Read Before You Click

We strongly encourage you to read the article for a feature before using it for the first time.

Propra is a powerful system, and many features connect to accounting, reporting, and automations behind the scenes. Taking a few minutes to understand a feature first will:

  • Prevent errors

  • Reduce rework

  • Save you time

  • Help you feel confident using the system

  • Ensure your accounting stays clean and accurate

Once you understand how a feature works, you can move into the task knowing exactly what it’s designed to do.


Meet FIN 🤖 — Your AI Support Agent

If you’re in the middle of your workflow and:

  • Something isn’t working the way you expect

  • You’re unsure what step to take next

  • You have a “how do I…” question

  • You need clarification on a feature

Start with FIN, our AI support agent.

FIN currently has a 91% accuracy rate and is trained directly on our help articles and platform documentation. In most cases, he can give you an immediate answer so you can keep working without interruption.

FIN is available right inside Propra and is your fastest path to support.


We’re Here to Support You

Our goal is not just to provide software, it’s to help you operate efficiently, confidently, and accurately.

The more familiar you become with each feature, the more powerful Propra becomes for your business.

We’re thrilled to be part of your journey and can’t wait to see what you accomplish on the platform.

Welcome to Propra, we’re so happy you’re here. 🚀

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