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Why does my Autopay take 4 business days to settle?

Here is an explanation of the timeline and process for payments and deposits

Karyn Millar avatar
Written by Karyn Millar
Updated over a week ago

How the Canadian Banking System Works

Canada’s banking system is not real-time for most business payments.

Unlike credit cards or wire transfers, payments like EFTs, PADs, and bulk payouts move through a batch-based clearing system regulated by Payments Canada. VoPay operates entirely within these rules — it cannot bypass them.

👉 VoPay does not “hold” the money
👉 Banks do

Why Payments Take 4–5 Business Days

Day 0–1: Payment Is Submitted

  • The payment is created and sent to the banking network

  • Banks validate:

    • Account details

    • Authorization

    • Compliance (AML / fraud checks)

Nothing moves instantly here.


Day 1–3: Bank Clearing & Risk Review

  • Payments move through Payments Canada’s clearing system

  • Each bank reviews transactions individually

  • Large amounts (especially six or seven figures) are often:

    • Flagged for review

    • Staggered

    • Held pending internal approval

This step is entirely controlled by the receiving banks. We recommend calling your bank before your first Autopay settlement to inform them of your incoming deposit. This way they can leave a note on your account for the review team to allow the settlement to clear faster.


Day 3–5: Settlement & Posting

  • Once cleared, funds are:

    • Released by the sending bank

    • Accepted by the receiving bank

  • Each receiving bank decides when the funds appear

  • Some banks post immediately, others wait until end-of-day or next business day

This is why:

  • Some owners get paid sooner

  • Others later — even in the same batch


Why It Can Take Longer Than 3–4 Days Sometimes

Even though 3–4 business days is typical, delays happen when:

  • Amounts are large

  • Many recipients are involved

  • Banks run additional compliance checks

  • Funds are sent near a weekend or holiday

  • Receiving banks process slower than others

Once the payment status shows In Progress, it means:
✅ The funds have left your account
✅ The banks have the money
❌ VoPay cannot speed this up or reverse it


Why VoPay Can’t “Push” the Bank

Banks:

  • Do not allow third parties to override settlement timing

  • Do not provide real-time confirmation APIs

  • Do not prioritize transactions based on urgency or complaints

This is a regulatory limitation, not a technology issue.


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