Welcome to Propra Announcements
SUBECT: Welcome to Propra!
Welcome to Propra!
We have partnered with Propra for managing your residence. Sign up at propra.io/signup for 24-7 visibility on your lease, maintenance requests, and billing information.
Improve communication for faster problem resolution.
If you need to make a maintenance request you can send an email or submit one through the portal. To send a request by email please follow the 6 easy steps below. Once we receive your request and desired time, we will confirm your appointment. The assigned maintenance person will arrive at your scheduled appointment time to resolve the issue, and once the service is fulfilled, you will receive a confirmation of completion email.
Need Maintenance?
Follow these 6 easy steps
Send an email to: [email protected]. Briefly describe your issue in the subject of the email. Please ensure you are sending your email from your email address associated with your propra account.
Provide more detail in the email body. Attach images for more context.
You will receive an email with a link that allows you to schedule a maintenance appointment that works best for you.
We match a maintenance operator with your requested timeframe. A confirmation of your appointment will be sent to you.
A maintenance operator will show up at your unit to resolve the issue at the scheduled time.
Once the appointment has been completed, you will receive an email notification.
Thank you!
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