Here are some examples of templates you can use when sending announcements to tenants and owners.
Welcome to Propra Announcements
SUBECT: Welcome to Propra! (for tenants)
Welcome to Propra!
We have partnered with Propra for managing your residence. Sign up at propra.io/signup for 24-7 visibility on your lease, maintenance requests, and billing information.
Improve communication for faster problem resolution.
If you need to make a maintenance request you can send an email or submit one through the portal. To send a request by email please follow the 6 easy steps below. Once we receive your request and desired time, we will confirm your appointment. The assigned maintenance person will arrive at your scheduled appointment time to resolve the issue, and once the service is fulfilled, you will receive a confirmation of completion email.
Need Maintenance?
Follow these 6 easy steps
Send an email to: [email protected]. Briefly describe your issue in the subject of the email.
Provide more detail in the email body. Attach images for more context.
You will receive an email with a link that allows you to schedule a maintenance appointment that works best for you.
We match a maintenance operator with your requested timeframe. A confirmation of your appointment will be sent to you.
A maintenance operator will show up at your unit to resolve the issue at the scheduled time.
Once the appointment has been completed, you will receive an email notification.
Thank you!
We make moving easier by providing a marketplace with services such as cleaning, power and insurance all in one place. Click here to view the marketplace.
SUBECT: Welcome to Propra! (for owners)
Welcome to Propra!
We have partnered with Propra for managing your residence. Sign up at propra.io/signup for 24-7 visibility on your lease, maintenance requests, assets, and billing information.
Improve communication for faster problem resolution.
Thank you!
The Propra Team.
We make moving easier by providing a marketplace with services such as cleaning, power and insurance all in one place.
AUTOPAY INSERT
As part of this transition, you will soon receive a secure link inviting you to set up your account for automatic rent payments through our new resident portal. We encourage you to complete the sign-up process once you receive it to ensure a smooth and convenient payment experience moving forward. Please keep an eye on your inbox for the invitation—it’s safe to trust, and it will come directly from our new system. If you have any questions or concerns about the link or the setup process, feel free to reach out to us.
Insurance Policy
SUBJECT : Urgent: Tenant Insurance Policy Required by 5 PM Today
Dear Tenant's,
As per the Tenancy Act and your Lease Agreement, all tenants are required to have an active tenant insurance policy on file. Our records indicate that we do not have a current copy of your policy.
Please submit a copy of your valid tenant insurance policy no later than 5:00 PM today, {todays date} by logging into your Propra Residential Portal, updating the insurance information on your lease and uploading a copy of the insurance document. Please be sure to share the document with us.
Best regards,
N4 End of Tenancy
SUBJECT: Notice to End Tenancy
Dear ,
This letter serves as notice that your tenancy at {Property Address} will end on {Date}, in accordance with Ontario regulations
The reason for ending this tenancy is: Late payment of rent
A formal N4 is attached.
If you have questions or require assistance with your move-out, please let us know.
Sincerely,