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Suppliers

Manage suppliers, vendor imports, exports, payment details, and accounting payees.

Written by Karyn Millar

The Suppliers page, located in the dashboard menu, is where you manage companies and organizations that bill you for services they provide.

A supplier (also known as a vendor) is generally a company that does not come on site regularly and is not typically involved in maintenance requests. Suppliers are commonly used for utilities, subscriptions, insurance, banking, postage, and other operational expenses.

Once a supplier has been added, they can be selected as a payee within the accounting system.

Adding a Supplier

To create a new supplier:

  1. Select Add Supplier

  2. Enter the supplier information

  3. Click Next

  4. Continue filling out the supplier details on the following page

  5. Save the supplier

Once completed, the supplier can now be selected as a payee in accounting entries and bills.

Searching for Suppliers

Use the search bar on the Suppliers page to quickly find suppliers by name.

This is useful when managing a large list of vendors or locating supplier profiles for accounting and payment tasks.

Importing Suppliers

You can bulk import suppliers by selecting Import Suppliers.

To import your supplier list:

  1. Select Import Suppliers

  2. Download the example template file

  3. Fill out the template with your supplier information

  4. Upload the completed CSV file using the drag-and-drop upload area

  5. Save the import

The provided template must be used for imports to work correctly.

This feature is especially useful when setting up a new portfolio or migrating from another system.

Exporting Suppliers

You can export your supplier list at any time by selecting the Export button in the top right corner of the page.

This will generate a CSV file containing your supplier records for reporting, auditing, or external processing purposes.

Viewing Supplier Profiles

To open a supplier profile, click directly on the supplier name from the list.

The supplier profile contains several sections including:

  • Contact information

  • Financial details

  • Documents

Editing Supplier Information

To edit supplier contact information, select the pencil icon within the supplier profile.

Financial Page

The Financial page allows you to:

  • Add payment details

  • Edit payment details

  • View current entries

  • View past accounting entries

Select the pencil icon within the Financial section to update banking or payment information.

Documents Tab

Use the Documents tab to upload and store important supplier-related files such as:

  • Contracts

  • Invoices

  • Insurance documents

  • Service agreements

  • Account statements

Deleting a Supplier

To delete a supplier:

  1. Select the three-dot menu

  2. Choose Delete

Be sure the supplier is no longer required before deleting them from the system.

Supplier Type

Supplier Type is an optional free-form field used to describe the services provided by the supplier.

When viewing suppliers in the Propra Web Portal, you can search or sort suppliers alphabetically using this descriptor.

Examples of supplier types include:

  • Hydro Provider

  • Natural Gas Provider

  • Water and Sewage Provider

  • Telecommunications Provider

  • Software Subscriptions

  • Postage and Courier Services

  • Bank Fees

  • Insurance Provider

  • Professional Services

  • Fixed Asset Leases

Common Supplier Examples

Examples of suppliers include:

  • Enmax

  • City of Red Deer

  • Telus

  • Shaw

  • Propra

  • Canada Post

  • TD Bank

  • Insurance providers

  • Rona

  • Home Depot

Assigning a Supplier to a Property

You can assign suppliers to a property. When a user is on-site using the Property Manager App they can easily see Suppliers assigned to the property:

  • Go to the property

  • Select Property Details

  • Click on Suppliers

  • Select Add Supplier

  • Select the Suppliers to add from the drop down list or deselect Add Existing sSupplier and create a new one from here

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