Approval - Awaiting action by the property manager to complete.

Cancelled - The request has been cancelled.

Completed - The operator has completed the request.

Confirmed - An operator has been assigned and scheduled this request.

Missed - Operator has missed the scheduled appointment.

New Visit Requested - Operator has requested a new visit.

Overdue - The deadline to complete the request has been missed and no operator has visited to complete the task.

Submitted - Tenant requested maintenance and needs to be assigned an operator.

Visit Declined - Operator has declined the visit.

Delayed - Operator hasn’t started the appointment after 20 minutes from the expected start time.